Sakarya University (SAU) maintains clear and published policies to protect individuals who report discrimination or disadvantage arising from education or employment. Within the University’s Quality Management Information System (KYS), employees and students can submit all requests and complaints anonymously, without the need to disclose their identity. All complaints are managed according to the ISO 10002 standard and the Service Recipients’ Satisfaction Policy, which has been in effect since 2015. Through this system, individuals may directly forward their concerns to the relevant department head, dean’s office, or rector’s office.
If a complainant experiences disadvantage as a result of their report—or for any related reason—they are protected under the disciplinary regulation, and an investigation is initiated under the higher-education disciplinary procedures. At Sakarya University, such investigations are handled confidentially under the coordination of the Legal Consultancy Office. This internal protection mechanism is complemented by SAU’s broader equality and non-discrimination governance. The Sustainability Portal’s “Policy Against Discrimination from Educational or Employment Disadvantage” page reiterates the same protection and confidentiality principles. The Student Access Measures and Policies pages establish equality in access and monitoring, while the Social Equality Regulation explicitly prohibits all forms of discrimination (including on the basis of sex and gender identity) and prescribes disciplinary sanctions.
Practice-level implementation during 2024 further demonstrated this institutional culture of safety and accountability. SAU conducted university-wide trainings on preventing violence against women, in cooperation with the Sakarya Bar Association, under the coordination of the Women’s Studies Application and Research Center (SAUKAM) and TOKAS (Social Contribution and Sustainability Office). These initiatives strengthened awareness and encouraged safe reporting pathways across academic and administrative units.
Collectively, these structures, policies, and 2024 practices confirm that Sakarya University had active, confidential, and ISO-compliant systems to protect those reporting discrimination, integrated into both its quality management and sustainability governance frameworks.
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