Sakarya University provides confidential psychological support for staff, delivered under professional standards that ensure privacy and restrict the use of any information to aggregated insights for service improvement. Access is organised through the Medico-Social Centre working in close coordination with the Psychological Counselling and Guidance unit, so that staff can move seamlessly from initial contact to counselling, brief interventions, and—where clinically indicated—coordinated referrals. Service capacity was maintained throughout 2024 to secure timely access and continuity: two physicians (including one institutional physician) and seven nurses support first-line care in the polyclinic, while four psychologists and three support staff provide dedicated counselling, assessment, psychoeducation, and planned follow-up under clear confidentiality safeguards. Operating procedures established in previous years remained fully in effect during 2024, ensuring consistent standards, clear pathways, and approachable, stigma-free entry points to care. In this context, the Medico-Social Unit has provided personnel with a wide range of trainings, including psychological resilience, public health, and first aid interventions.
Alongside individual support, the university delivered targeted psychoeducational activities in 2024 to prevent escalation and strengthen coping resources. Seminars on stress management, digital well-being, and work-life balance complemented one-to-one counselling by translating evidence-based techniques into practical routines for everyday work. Staff were encouraged to seek help early, with straightforward guidance on how to access services and what to expect at each step of the pathway. This integrated approach—combining confidential counselling, brief interventions, coordinated referrals, and focused education—reduced barriers to care, supported early intervention, and helped maintain a safe, healthy, and productive working environment throughout 2024.
